Contact Us
Got a question about how we cover sweepstakes casinos, spotted something that looks out of date, or want to flag an issue with one of the sites we've reviewed? This page explains what we can help with, what we can't, and how to get a message to us.
What We Can Help With
Sweepstakes Casinos is an independent research and comparison resource focused on sweepstakes and social casinos in the {{ 'US' }} market. We're happy to hear from readers on topics like:
- Corrections to details in our reviews — welcome offers, eligible states, or terms that have changed
- Questions about how the sweepstakes model works, including the difference between Gold Coins and Sweepstakes Coins
- Suggestions for platforms we haven't covered yet
- Feedback on the site itself, including anything that's confusing or hard to find
- General questions about our editorial approach and how listings are ordered
What This Page Isn't For
We're a review and comparison site, not an operator. That means we can't process redemptions, verify your identity, resolve a locked account, or answer questions about a specific balance, bonus credit, or withdrawal. Those matters sit entirely with the platform you're playing on — each site listed here has its own support channel, usually reachable through a help centre or live chat inside the account itself, and its own terms and conditions governing redemption thresholds, verification steps and processing times.
If your question is about billing, account access, a technical bug, or how to delete an account on one of the platforms we cover, the fastest route is the operator's own support team, not us. We simply don't have access to individual player accounts.
Before You Reach Out: A Few Things to Check First
A lot of the questions we get are already answered elsewhere on the site. It's worth checking these first:
- Read our About Us page for more on how we research and rank platforms, and why commercial partnerships never decide our order
- Visit Responsible Gambling if you or someone you know needs support around play habits, time limits, or self-exclusion tools
- Check Terms and Conditions for how this site operates, including our approach to affiliate links and content accuracy
Because sweepstakes casino availability and rules vary by state and change over time, we'd also recommend checking a platform's own terms directly before signing up or redeeming — we do our best to keep listings current, but an operator's own state list, minimum redemption threshold, or identity verification requirements are the final word.
What Happens After You Contact Us
We read every message that comes in, though we're a small team and can't guarantee a response to everything. Messages that include specifics — the name of the platform, the page you were on, and what looked wrong or missing — are the easiest for us to act on quickly. Vague feedback takes longer to trace and fix, so a bit of detail goes a long way.
We don't offer phone support, and we're not able to give personal advice on whether a particular sweepstakes casino is legal for you to use in your state. Sweepstakes law varies by jurisdiction and changes over time, so for anything state-specific, we'd point you toward the operator's own eligibility list and, if you want a definitive answer, your own state's regulations or legal counsel rather than anything we could tell you here.
A Note on What We Do and Don't Represent
We're not affiliated with any of the platforms we list, and we don't process payments, prizes, or account verification on their behalf. Where we link to a sweepstakes casino, we may earn a commission if you sign up through that link — this doesn't affect how platforms are rated or ordered, and no operator can pay for a better position. Our job is to give you a clear, honest starting point for comparing options; the operator's own team is always the right place for anything account-specific.